Marc Benioff's Salesforce is investing in Brunello Cucinelli's AI platform, Callimacus, to expand its engineering and growth ...

Salesforce CRM and Zoho CRM are excellent customer relationship management platforms for sales, marketing and communication. Here's how they compare.

Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping businesses build a flexible, scalable solution for sales, marketing and support teams. This adaptability makes ...

I am starting my note posts today. As an IT administrator for a small to medium-sized enterprise, I plan to share information mainly related to Salesforce. I am a self-taught, one-person IT department ...

The update could spare developers much of the integration and custom plumbing work typically required to build AI-driven workflows, although CIOs should be wary of cost, accuracy headaches, analysts ...

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

Agentforce World Tour Johannesburg is returning in 2026 and Salesforce has opened up registrations for the event in preparation. Like previous years, the Kyalami International Convention Centre will ...

A serious cybersecurity incident is suspected at US tech giant Cisco Systems. ShinyHunters, a notorious criminal hacking and extortion group, claims it has stolen over 3 million Salesforce records ...

Salesforce used Dreamforce 2025 to do more than launch products. It declared a philosophical shift in how companies will operate -- what Salesforce’s longtime CEO Marc Benioff called the “agentic ...