Performance metrics are designed to improve results, but they often change employee behavior in unexpected ways. Learn how to measure what truly supports your mission.

AI agent performance measures how effectively autonomous AI systems complete tasks through accuracy, speed, reliability, cost efficiency, safety, and long-term consistency, making evaluation essential ...

Look to these key metrics and benchmarks to evaluate the performance, capability, reliability, and safety of your AI models and agents. We’ve all heard the mantra from the quants in the business ...

AI-enabled features and tools play an increasingly common role in modern workplace environments like customer-experience organizations and contact centers. Today, AI might be used to draft email ...

Amazon's AI leaderboard sparked a tokenmaxxing trend that raised concerns about AI usage metrics, workplace productivity, and how companies measure the success of AI tools. Joshua Brown/Pexels ...

When investors look at mutual fund performance, the biggest mistake is assuming that “one return number” tells the complete story. In reality, CAGR, XIRR, and rolling returns measure three completely ...

Some time earlier this year, an employee at tech giant Meta built a system to track how much each staff member was using artificial intelligence (AI). Named “Claudeonomics” after the Claude chatbot, ...

We are living through a fundamental shift in what work is for. As AI takes on more routine cognitive tasks, the uniquely human capacity to imagine, connect, and create meaning becomes the primary ...

The co-founder of Cluely — an Andreessen Horowitz-backed startup with the motto, “Cheat on everything” — ignited a controversy earlier this month after confessing to lying to a reporter about his ...

App Store Connect is a tool that allows app developers to view App Store metrics such as total downloads, and today it is receiving a major update. "Analytics in App Store Connect receives its biggest ...