The industry is turning to AI to better understand the technology itself, all with the hope of capturing consumer attention.

Learn how to analyze entire user conversations with LangSmith's multi-turn evaluations, designed for better customer support and engagement.

Every extra click, repeated detail or delay in routing isn’t just friction—it’s a signal that a business hasn’t designed its ...

While most people use ChatGPT for academics, coding, or writing help, it can even help you manage your schedule -- by ...

The technical and commercial recalibration of WhatsApp is having a profound, often subtle, impact on human behavior, social ...

OpenAI recently launched new app integrations in ChatGPT to allow you to connect your accounts directly to ChatGPT and ask the assistant to do things for you. For instance, with a Spotify integration, ...

ChatGPT burst onto the scene a couple of years ago, and ever since there hasn’t been a single day where OpenAI’s chatbot hasn ...

Learn how to use Microsoft Copilot Chat to automate tasks, manage data, and work smarter across Word, Excel, and Outlook.

Ontario fans are losing to sophisticated ticket scalper bots in milliseconds. Here’s how the bots work and how to report them ...

AI tools like ChatGPT and Claude stand apart from search engines because of their conversational, chat-based design.

Google's Veo 3 was the first AI video model to introduce synchronized audio, and it raised a lot of fanfare for this latest wave of generative AI tech. OpenAI's Sora was the new girl in town who met ...

The main chat window works exactly as you’d expect: you type your questions or requests in the text box at the bottom, hit ...