ServiceNow today launched the AI Experience (AIx), a contextually aware multimodal AI-driven user interface (UI) for its Now ...

Modern dining ventures rely on far more technology than most guests ever realize. What once revolved around kitchens and cash registers now depends on intricate ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...

Part of the problem is our casual attitude to data readiness and AI audits during due diligence. These can bite back post-merger.

The Continuous Threat Exposure Management (CTEM) framework was introduced to help organizations address this challenge, ...

To make matters worse, sluggish sales pushed FIFA to repeatedly slash prices. In one striking case, tickets for the Chelsea vs Fluminense clash tumbled from $475 to just $13 within days, leading ...

Whether it’s in the area of securing network access or security operations, massive shifts are coming to some of the most-established segments of cybersecurity—and partners have a central role to play ...

Phil Hudspeth scanned the horizon from the cockpit of a patrol boat as it cruised down the Willamette River. He held a stack of large, orange stickers. “We’re out in the Multnomah Channel with the ...

Companies charging drivers fees for recovering parking ticket debts have an average profit margin exceeding 60%, a Government document has revealed. The Ministry of Housing, Communities and Local ...