Open-source software start-up SugarCRM plans to introduce support services for its free contact management product on Thursday, part of a big push to lure customers away from high-priced, proprietary ...

Open-source software tools continue to increase in popularity because of the multiple advantages they provide including lower upfront software and hardware costs, lower total-cost-of-ownership, lack ...

Back in 2004, the idea of an enterprise application based on open source code was off the wall. Today, SugarCRM is a striking example of what community-based development and viral marketing can do The ...