Good day, and thank you for standing by. Welcome to the Parsons Corporation Second Quarter 2026 Earnings Conference Call. [Operator Instructions] Please be advised that today's conference is being ...

Vermont Business Magazine On Wednesday, July 22, union and community members attend a press conference demanding that Community Health Centers of Burlington (CHC) stop outsourcing union jobs to a ...

Modern health systems are replacing contact centers with agentic AI that resolves patient needs, not just routes calls.

Lucknow: A day after the Lucknow Crime Branch, under Operation CYVAJRA, busted an illegal international cyber fraud call ...

Kaiser Permanente nurses who answer advice and triage calls say their duty of care for patients is being increasingly threatened by workplace surveillance.

We are a research-led school with a reputation for excellent teaching and courses with real-world impact. We are based across four sites, comprising more than 2000 students and 190 specialist staff ...

Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

The notorious cybercrime collective known as Scattered LAPSUS$ Hunters (SLH) has been observed offering financial incentives to recruit women to pull off social engineering attacks. The idea is to ...

Hyderabad: The Cyber Crime police of Cyberabad busted a fake call centre operating from a villa in Bachupally and arrested nine persons for duping people in India and the United States under the guise ...

Ask any bookseller what their least favorite part of a physical book is, and you’ll get a long thought-out opinion on how much they hate something like deckled edges, French flaps, partial dust ...

Panic, fear, uncertainty, and anger. Those are the emotions mental health clinicians who work for the US Department of Veterans Affairs describe as they prepare for the VA's mandatory return-to-office ...

Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system features ...