Alorica Inc., a global leader in AI-powered customer experience (CX) and digital transformation services, achieved record-setting momentum in the first half of 2026, driven by industry-leading ...

OnePlus will offer eligible devices an optional upgrade from OxygenOS to ColorOS 17. Image: OnePlus OnePlus has confirmed an optional move from OxygenOS to ColorOS 17. Here’s what changes, what stays ...

A month after contracts were awarded, GA-ASI and Anduril announced that their CCAs are already in production. The U.S. Air ...

The JASDF dismantled the C-1 transport aircraft’s second prototype and last flying airframe, still adorned in a commemorative ...

Conversations around AI in retail often return to a familiar question: Is the tech actually improving operations and freeing ...

TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced that TTEC Digital has ...

The bank’s redesigned loyalty program, which made it easier to become a member, added more than 3 million customers in the seven weeks since launch.

Sloan has been in business since 1906. Today, the family-led company is in its fourth generation and has made a name for ...

Colombia will soon inaugurate a new president-elect, and the outsourcing industry is watching closely with cautious optimism.

There’s all kinds of fraud in the miles & points world, as there’s a big underground industry of bartering rewards. While we ...

Using AI to reduce your call center costs seems like a no-brainer. But a new study from AI-powered CX measurement company ...

It’s vital to close the loop with every customer who reaches out, the PGA Tour’s Zach Carlson said. “Don't even listen for ...