Coupled with artificial intelligence, Communications Platform as a Service is improving citizen engagement around the clock.

Voiso, the AI-powered contact center platform serving enterprise sales and support teams, has entered into a formal ...

Vonage, an Ericsson company, has introduced a new AI-powered fraud detection and identity verification solution designed specifically for contact centers. The Agentforce Identity Insights and Fraud ...

Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of ...

A telecoms provider owned by Swedish group Ericsson has been fined £700,000 after some UK business customers could not connect to emergency calls for more than a week, Ofcom has said. The UK ...

We’ve compared the competition to bring you our pick of the 6 best VoIP providers for small businesses – complete with features and pricing Remote working remains a big part of our lives, and while ...

Vonage have been fined £700,000 by Ofcom for failing to ensure customers could make calls to the emergency services. Vonage self-reported to Ofcom to advise them of an issue affecting business ...

Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced that Vonage, a leader in AI, Cloud, and 5G-powered software solutions for enterprises, will deploy Data Cloud and Agentforce to deliver ...

Unless you’re still running 2020’s OxygenOS 11, your phone is likely vulnerable. Unless you’re still running 2020’s OxygenOS 11, your phone is likely vulnerable. is a news editor with over a ...