Maybe you are facing random computer freezes and reboots! In such cases, we have to first find out if it’s a hardware-specific problem or a software-specific problem. System instability can be caused ...

Teach your users these do-it-yourself tricks to repair computer problems and help minimize the strain on IT support. Users don’t have to be computer whizzes to solve many basic computer problems ...

You're the computer whiz in your circle of friends and family, which means, inevitably, somebody is going to call for tech support. If you can't fix it in person, these are the best approaches we've ...

Microsoft offers numerous useful tools that can help users and admins diagnose problems in Windows 10 and 11. Here’s how to use them for best results. As people use Windows 10 or 11 in their daily ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

According to the 2010 Census, half of the American households reported owning at least one computer, and one in every seven had multiple computers. When a computer used for business fails to work ...