The recent news that Qualtrics was buying Press Ganey Forsta for $6.75 billion has been seen as a landmark event in the use ...
On Monday, the software group Qualtrics announced that it would acquire Press Ganey—an industry leader in patient experience, ...
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This story was originally published on Healthcare Dive. To receive daily news and insights, subscribe to our free daily Healthcare Dive newsletter. Customer experience firm Qualtrics is acquiring ...
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(Reuters) -AI-powered customer survey software maker Qualtrics has agreed to buy healthcare market research company Press Ganey Forsta in a $6.75 billion deal, both companies said on Monday. The deal ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min Qualtrics expects the deal with ...
If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.
(Reuters) -AI-powered customer survey software maker Qualtrics has agreed to buy healthcare market research company Press Ganey Forsta in a $6.75 billion deal, the Financial Times reported on Monday, ...