Raen Lim joins brings more than two-decades of leadership and success to support Qualtrics’ continued regional growth and ...

The recent news that Qualtrics was buying Press Ganey Forsta for $6.75 billion has been seen as a landmark event in the use ...

Qualtrics is betting that mastering patient experience in healthcare - one of the most complex and regulated industries - will validate its position as the critical experience layer across the ...

On Monday, the software group Qualtrics announced that it would acquire Press Ganey—an industry leader in patient experience, ...

Serafin is leaving his successors to execute on a strategy that bets organizations will need to measure quality across ...

Qualtrics expects the deal with the Indiana-based company to close in the coming months. The Puget Sound Business Journal will host the 22nd Annual Women of Influence Awards to honor the most ...

This story was originally published on Healthcare Dive. To receive daily news and insights, subscribe to our free daily Healthcare Dive newsletter. Customer experience firm Qualtrics is acquiring ...

Growing a brand across borders can feel like changing tires while the car is moving. You are managing different cultures, ...

Singapore may be one of the most AI-forward markets in the world, but when it comes to customer service, AI is still missing ...

SALT LAKE CITY — AI-powered customer survey software maker Qualtrics has agreed to buy health care market research company Press Ganey Forsta in a $6.75 billion deal, the Financial Times reported on ...

Many enterprise transformation initiatives fall short because they neglect to address a vital component of any change: the ...