Few things are more frustrating than sitting down to print an important document only to be met with a big, bold error message. If you’ve ever seen your HP printer ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

Norm Denard is using non-HP, third-party ink in his HP printer. “My printing is interrupted by warnings and urging to buy their ink.” Should he switch to the safer but more expensive HP option? Few ...

The Australian Competition and Consumer Commission (ACCC) has told HP PPS Australia to compensate customers who purchased its printers without being told they contained technology that did not allow ...

HP has released an update that prevents printers from working with third-party ink cartridges. Users have reportedly complained about genuine HP ink costing more than twice as much as third-party ink.

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

HP will compensate customers after admitting using secret software to block the use of third-party printer cartridges. An update, known as Dynamic Security Feature, told certain printer models to ...

HP printer owners forced to use HP ink and toner cartridges in Europe will receive compensation from the vendor for not adequately informing them about the limitations of the devices they bought. The ...