Average orders at kiosks are 8% higher at quick-service restaurants and 15% higher at fast-casual restaurants, according to Technomic, a food service research and consulting firm. Experts have several ...

McDonald's Korea has partnered with the National Institute for Lifelong Education to launch an in-person training program for seniors interested in using digital self-ordering services, according to a ...

Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

The majority of consumers still prefer giving their order to a person at a quick-serve restaurant, but millennials and Gen Zers prefer using a self-order kiosk. That's according to a consumer survey ...

If you’ve visited a McDonald’s location in recent years, you’re probably familiar with the idea of ordering from a screen at a kiosk rather than through someone working at the store. Although many ...