AI tools like ChatGPT and Claude stand apart from search engines because of their conversational, chat-based design.

AI-powered shopping is now live in the US and aiming to roll out overseas. So how does it work? And what are companies like ...

When asked a simple support question, ChatGPT's customer support bot hallucinates what the generative AI app can and can't do.

Microsoft and Anthropic's Claude AI just got a bit friendlier. It was announced today that a new Microsoft 365 connector will ...