Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

The end of 2024 saw Microsoft Teams surpass 320 million global users, with more than one million organisations actively using ...

For decades, the phone call has been the backbone of business communication. But too often, those conversations start and end ...

Richie Gray, aka the Collision King, is using a cerebral approach to think about how players hit each other—and making the ...

The Washington Capitals standouts were passed over for the 4 Nations Face-Off. The Milan Olympics look like a different story ...

The new Viwoods AiPaper Reader is a phone-shaped e-reading device advertised as having mobile data—but it can also make and take calls. But here's the weird part: There's no speaker.

At a time when AI continues to create immense opportunities, it’s more important than ever to operate with a people-first ...

The co-founder and CEO of the Seattle startup has a "viral" hit on his hands as he throws an analog landline to parents ...

Learn how VoIP gateways translate analog/digital calls into IP traffic, their key features (QoS, SBCs, security), and why ...

You know you have a great story to tell, but how do you share it with your desired audience? The Thomasville Times-Enterprise ...

Basically all corporate business that is to be conducted within a 50-mile radius of a company hub must now be conducted in ...

Criminals posing as banks’ anti-fraud teams to drain high-value accounts - Fraudsters are posing as legitimate bank fraud ...