SAP deflected support cases using AI search across 47 sources. Success came from piloting in Concur, measuring the right metrics, and ensuring data quality.

We are a team of writers, experimenters and researchers providing you with the best advice with zero bias or partiality. Wondering how to create an invoice that gets you paid on time and keeps your ...

SAP announced new specialized AI Joule Agents (named for its generative AI copilot Joule) that handle travel and expense ...

While the journey is not without challenges, the rewards—enhanced revenue alignment, deeper product insight and better customer engagement—are well worth the effort.

Most GenAI pilots flop, but with better security, oversight and smart integration, enterprises can finally turn experiments ...

In an era of economic unpredictability and tight margins, chief financial officers are under mounting pressure to do more with less. Nearly half of C-suite executives have considered budget cuts for ...

The technology giant said at its Connect conference last week that it will launch the supply chain tool next year and the CX ...

The company also announced the next generation of its extensibility and customization environment, NetSuite SuiteCloud ...

00:29:42 Chip Kleinheksel: I'm Chip Kleinheksel, host of Resilient Edge, a Business Vitality podcast, paid and presented by Deloitte, and produced for Deloitte by BBC StoryWorks Commercial Productions ...

YourStory presents the daily news roundup from the Indian startup ecosystem and beyond. Here's the roundup for Thursday, ...

Helical IT Solutions is excited to announce the official release of major version i.e. Helical Insight version 6.0, with an all together new canned reporting module. This module can act as a good ...