Why Community-Centric Business Models Will Dominate 2025 The era of scattered digital presence is ending. Businesses relying ...

That's why customer lifetime value (CLV) has become a strategic priority for high-performing businesses. And with AI-driven CRMs, today's systems can better help you identify new revenue opportunities ...

Social media can affect relationships both positively and negatively. Here's how to use social media to build meaningful relationships.

Leaders, follow these lessons from a celebrity photographer on creating lasting relationships and trust in business.

Substack co-founder Hamish McKenzie and writer Casey Lewis break down the best practices for building an engaged — and paying ...

Most believe mentoring helps, yet a new report reveals that measurement of its real impact is rare, leaving a gap between ...

2. Adopt an AI-first stack from day one. Use AI-forward customer relationship management (CRM) for automatic notes, call ...

Discover how TruMark Financial Credit Union balances a relationship-first approach with digital efficiency in southeastern ...

The following is written by Jackie Friedman, CTC, CTIE and president of Nexion Travel Group.

In today’s hyper-competitive retail landscape, acquiring a new customer costs five times more than retaining an existing one (Gallo, 2014), yet many retailers still prioritize acquisition over ...

The post Get to Know Your Customers by Asking the Right Questions appeared first on Self Employed.

What’s the exact recipe of business success? Even if you had one, how would you measure the many variables that move a business and make it grow? Now, even, if you were able to monitor all the players ...