With the fresh funding, the enterprise AI platform plans to expand globally, deepen product integrations, and accelerate ...

AgentExchange and Data 360 enable proactive, AI-driven customer service with real-time data activation and smarter agent ...

Lions fans looking to get into Ford Field could face issues due to the Amazon Web Services outage. Here's what to know.

In 2025, product teams are releasing faster than ever, but documentation for non-English markets often lags behind. When teams rely on literal online translation, readers encounter confusing phrasing, ...

One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...

At Salesforce’s annual Dreamforce event for customers last year, CEO Marc Benioff told roughly 45,000 attendees that using ...

Kustomer pitched an AI-native CX future. The bigger story: why some enterprises are not ready—and what it will take to find ...

With the AI agent platform Salesforce Agentforce 360, companies can develop AI agents in the future. In Agentforce IT Service ...

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small ...

For decades, IT teams and employees alike have dealt with frustrating productivity drains brought on by ticket-based IT Service Management (ITSM) processes. Designed to handle thousands of requests, ...