With the fresh funding, the enterprise AI platform plans to expand globally, deepen product integrations, and accelerate ...

AgentExchange and Data 360 enable proactive, AI-driven customer service with real-time data activation and smarter agent ...

In 2025, product teams are releasing faster than ever, but documentation for non-English markets often lags behind. When teams rely on literal online translation, readers encounter confusing phrasing, ...

Expanding Denver CIO Suma Nallapati's role to include AI, both in title and scope, is intended to support the advancement of the technology within government operations to better meet residents' needs ...

One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...

At Salesforce’s annual Dreamforce event for customers last year, CEO Marc Benioff told roughly 45,000 attendees that using ...

Kustomer pitched an AI-native CX future. The bigger story: why some enterprises are not ready—and what it will take to find ...

Ranging in age from a tender 25 to a seasoned 39, this year’s GenNext Awards honorees work in a range of disciplines at a ...

With the AI agent platform Salesforce Agentforce 360, companies can develop AI agents in the future. In Agentforce IT Service ...

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small ...