Modern dining ventures rely on far more technology than most guests ever realize. What once revolved around kitchens and cash registers now depends on intricate ...
Stop guessing and start optimizing. DCIM provides real-time visibility into power, cooling, space, and asset health to reduce ...
Serval is using agentic AI models to automate IT service management, but the company has a unique approach that takes ...
Three questions to shape your strategy. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive subscribers. Christopher Marquis Julia A.
Top C-suite leaders say staying calm, giving context, and fostering agility are the keys to success within complex businesses ...
Generative AI tools are putting a new spin on the age-old chore of writing and consuming technical documentation. The key is ...
If you’ve ever had a pipe unexpectedly burst or accidentally given yourself an uneven haircut, you know the importance of a ...
Amazon Quick Suite allows users to ask questions, conduct deep research, analyze and visualize data, and create automations.
Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...
The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...
The UK government has issued a new order to Apple to create a backdoor into its cloud storage service, this time targeting only British users’ data, despite US claims that Britain had abandoned all ...