Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

The Federal Government is set to adopt a European-style model of digital governance, as the European Union has announced ...

Check out these four ways businesses can fuel efficiency, cost savings, and customer experience in the last mile.

Prime Big Deal Days” offer lower prices to customers, but Amazon offers few benefits or protections for the people delivering ...

Real transformation demands coordinated, systemic change. Health care delivery is complex, and changing one piece does not shift the system. That is why we need to think broadly and holistically about ...

The launch of GIMS serves as a validation of the critical role spatial intelligence plays in planning, service delivery and ...

Zomato and HDFC Pension have collaborated to introduce 'NPS Platform Workers Model' for delivery partners of the food delivery platform, in a bid to provide them access to formal retirement benefits.

Over a decade ago, Logistics company Porter started, promising to fix a broken system. Its bet on a ‘density’ model and small businesses paid off—it cut a profit in FY25. This is the story of the ...

As JD is not seeking leadership in food delivery or instant retail, it does not need to beat or even match competitors on ...

A new policy discussion led by Brookings and Co‑Develop is calling for a fundamental rethink of how multilateral development ...