ServiceNow today launched the AI Experience (AIx), a contextually aware multimodal AI-driven user interface (UI) for its Now ...
Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...
For years, John Alle complained to Los Angeles officials about homelessness. Now, fed up, he’s trying to make a dent in the problem on his own. For years, John Alle complained to Los Angeles officials ...
The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...
One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...
Partovi knew Smith could make a lot more money if he launched a startup than if he made Axon worth 10 times as much under his ...
When AI coding tools came into vogue in 2023 and 2024, chief information officers salivated at the idea of using them to develop their own versions of Salesforce and Slack and stop paying a fortune ...
Phil Hudspeth scanned the horizon from the cockpit of a patrol boat as it cruised down the Willamette River. He held a stack of large, orange stickers. “We’re out in the Multnomah Channel with the ...
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