AgentExchange and Data 360 enable proactive, AI-driven customer service with real-time data activation and smarter agent ...

Salesforce said the funding will go toward advancing artificial intelligence and creating jobs over the next five years.

It's only been a year since Agentforce was first mentioned at 2024's Dreamforce. Twelve months on Salesforce CEO Marc Benioff ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

Salesforce expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 ...

Based on information accumulated from its systems, insights from its intelligence analysts, and open source intelligence on ...

Tech titans Salesforce and OpenAI have announced a new step in their collaboration, embedding their newest tools into each ...

Salesforce wants Slack to become the conversational 'front door' to its apps, accessing agents in the flow of work and with ...

Salesforce used Dreamforce 2025 to do more than launch products. It declared a philosophical shift in how companies will ...

Hackers have released Qantas customer data onto the dark web. Here's what experts say to look out for if you think your ...

You can easily create an email template in Outlook to save yourself time and the trouble of repetitive formatting. Here's how ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...