AgentExchange and Data 360 enable proactive, AI-driven customer service with real-time data activation and smarter agent ...

Our premise is that the mantle of “King Kong” in the agentic era will belong to the first vendor that consistently ships ...

Agentforce 360 embodies Salesforce’s Agentic Enterprise vision—where AI amplifies human potential through intelligent ...

In this edition…A breakdown of the AI news from Salesforce’s Dreamforce…OpenAI debuts its browser…Google makes a cancer research breakthrough…and backlash against the data-center boom builds. I spent ...

Salesforce partners with Stripe and OpenAI to launch Instant Checkout under the Agentic Commerce Protocol, enabling secure, ...

Discover why Salesforce (CRM) remains a strong investment amid AI disruption fears, with robust fundamentals and promising AI ...

We are inundated with content and have entered a common place of decision paralysis. Making authentic connections is harder ...

Salesforce Service Cloud is where the majority of agentic use cases currently are. This is an area where there is high ...

The success of Microsoft Power Platform and Salesforce Flow is largely based on their mature low-code technology.

Salesforce CEO Marc Benioff says “AI won’t replace humans” as the company hires thousands of new salespeople to strengthen ...

At the Moscone Convention Center, Marc Russell Benioff, Salesforce co-founder, chairman and chief executive, stood before thousands of attendees and industry leaders to unveil Agentforce 360, ...

The news comes as SAP revealed new research claiming that, while investment and interest from businesses in AI remains strong, the need for a long-term strategy and focus is key.