Salesforce (CRM) has refused to pay a ransom to ShinyHunters, a group of hackers who claim to possess a horde of client data ...

AgentExchange and Data 360 enable proactive, AI-driven customer service with real-time data activation and smarter agent ...

Salesforce expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 ...

A billion Salesforce records are allegedly up for grabs on the dark web unless a ransom is paid to the ShinyHunters hacker ...

The integration of Slack with Agentforce is a key element in the company’s strategy to bring agents closer to where people ...

It has been about a month since the last earnings report for Salesforce.com (CRM). Shares have lost about 2.1% in that time frame, underperforming the S&P 500. But investors have to be wondering, will ...

Companies that handle large volumes of customers’ personal information have been repeatedly targeted by cyberattacks in ...

A critical vulnerability chain in Salesforce's AI-powered AgentForce platform has been discovered by cybersecurity researchers. The flaw, known as ForcedLeak, carried a severity score of 9.4 and could ...

Automotive manufacturing giant Stellantis has confirmed that attackers stole some of its North American customers' data after gaining access to a third-party service provider's platform. Stellantis is ...

A sophisticated cyberattack has embroiled a chunk of corporate America this year, in which hackers gained access to companies’ Salesforce accounts and then grabbed reams of customer data. Now, a cadre ...