AgentExchange and Data 360 enable proactive, AI-driven customer service with real-time data activation and smarter agent ...
Salesforce (CRM) is facing a proposed class action lawsuit by two authors who allege that the company used books without ...
The integration of Slack with Agentforce is a key element in the company’s strategy to bring agents closer to where people ...
Companies that handle large volumes of customers’ personal information have been repeatedly targeted by cyberattacks in ...
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