All of this was a distraction from what was actually taking place at Dreamforce, where Salesforce announced a slew of new ...

AgentExchange and Data 360 enable proactive, AI-driven customer service with real-time data activation and smarter agent ...

Authors sue Salesforce, claiming its AI used copyrighted books without permission — a case that could redefine fair use.

The success of Microsoft Power Platform and Salesforce Flow is largely based on their mature low-code technology.

CRM's new Agentforce 360 integrates AI and human workflows across core business areas, fueling rapid adoption and surging AI-driven revenues.

Salesforce and Google have expanded their partnership, introducing a wave of artificial intelligence innovations that bring Google's Gemini models to the new Agentforce 360 Platform.

Salesforce remains the world’s most powerful customer relationship management (CRM) platform, helping organizations connect ...

Certinia in its various incarnations across the years has been a long-standing fixture at Dreamforce. This year is no ...

In today’s 2-Minute Tech Briefing, Salesforce launches Agentforce IT Service to automate IT support with agentic AI, Otter.ai ...

Salesforce and OpenAI have announced a wide-ranging partnership that will bring Salesforce’s Agentforce 360 platform directly ...

With new features like agent-to-agent collaboration, multi-LLM orchestration, and enterprise-grade governance, Oracle ...

A growing number of AI tools now help importers reduce new tax levels while improving supply chain efficiencies.