SAP deflected support cases using AI search across 47 sources. Success came from piloting in Concur, measuring the right metrics, and ensuring data quality.

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. The EU has announced a formal investigation into SAP’s role in a part of the market for business software, with ...

It doesn't matter if you're a growth, value, income, or momentum-focused investor -- building a successful investment portfolio takes skill, research, and a little bit of luck. How do you find the ...

Azizi Developments, a leading private developer in the UAE, continues to advance its digital transformation journey with the ...

Oracle AI World 2025 showcased the growing and increasingly essential role of agentic AI in ERP, finance and supply chain workflows.

Many companies entered 2025 in a holding pattern as interest rates remained higher than anticipated and geopolitical tensions ...

DARA MASSICOT is a Senior Fellow in the Russia and Eurasia Program at the Carnegie Endowment for International Peace. She was previously a Senior Policy Researcher at the RAND Corporation and a Senior ...

Across the Hawaiian Islands, the invasive coconut rhinoceros beetle is threatening to make Hawaii’s palms disappear. Native ...

The new tires are scheduled to debut for the 2026 season, with promises to not only improve sustainability but also provide ...

The global strategy consulting market continues its strong growth trajectory, driven by increasing complexity in business environments, rapid ...