A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Salesforce Marketing Cloud’s Loyalty Management provides the scalable foundation for earning and redeeming loyalty across every touchpoint. Airship powers the mobile-first customer experience, ...

Krishnaprasad does paint an optimistic view of the future where AI agents and systems work alongside humans to maximize the ...

Hackers claim to have stolen nearly one billion customer records from Salesforce users, including major brands raising global concerns.

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small businesses. However, you can pay an additional $10 per month for an extra 1,000 ...

There's a valuable lesson to be learned from Jurassic Park - and it's nothing to do with how carry off a pair of 'slutty little glasses' with style!

The autonomous AI agents will be able to attend meetings, edit documents, communicate — and perhaps run up consumption-based ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Proposition 50 doesn’t touch the state legislative districts but could have a trickle-down effect at the state Capitol as ...

A new market intelligence report from Credence Research reveals that the Global Email Client Software Market is on a path of ...

Companies using AI without proper oversight are exposing themselves to unnecessary risk, according to cybersecurity analysts.