Webex is a web-conferencing tool that you can use for group video or audio meetings with a broader suite of tools for individuals and teams.

You can use Facebook Messenger Rooms to video chat with up to 50 people at once from the Messenger app for mobile or desktop, ...

Apple introduced T9 dialing to all iPhones when the tech giant released iOS 18 in 2024. With T9 dialing, you can call someone just by typing their name into your iPhone's Phone app. That means you don ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

With iOS 26, Apple has expanded its native call recording feature with transcripts, Live Translation, summaries and tighter integration with Notes. It’s a more polished and useful tool than before, ...

IT and networking giant claims ‘major’ steps forward in collaboration and customer experience, both powered by AI, and designed to help enterprises work and serve smarter.

Cisco has revamped its Webex video meeting software as it targets a bigger share of the booming online collaboration market, adding new features such as background noise cancellation and a ...

Cisco is adding AI agents into its Webex platform to take care of automating tasks, summarizing meetings and handling workflows in a bid to keep up with industry giants like Zoom (which recently ...

MEMPHIS, Tenn. — If it seems like you’re being inundated with spam calls and texts these days, you’re not alone. There are the text messages about supposed unpaid traffic tickets, those encouraging us ...

Whether in the same room or another city, government employees can gain access to an assortment of tools with the right ...

A new feature for iPhones screens calls, similar to a technology available for Android users. Here’s how to activate it. By Brian X. Chen Brian X. Chen is The Times’s lead consumer technology writer ...

Data#3 has been recognised by Cisco as its Employee Experience Partner of the Year, both for the Asia Pacific, Japan and ...