Los Angeles, California – October 17, 2025 – PRESSADVANTAGE – Rocket CRM has announced the deployment of a new automation ...

WhatsApp API platform designed to help businesses enhance customer engagement through automation, scalability, and real-time ...

Shopify Plus development requires balancing rapid iteration with maintainable, scalable code. Whether building on theme ...

Learn how retailers can foster customer confidence through seamless and secure interactions. This blog uncovers the role of ...

Do you have a favorite restaurant? Perhaps a favorite store you go to? A favorite airline? How did they make you a loyal customer? There are a lot of things companies can do to inspire customer ...

AI can support sales teams by streamlining lead qualification, personalizing outreach at scale, forecasting demand with ...

Discover how to leverage AI for conversion rate optimization (CRO) to increase lead conversions and eliminate friction from ...

As privacy laws tighten and AI matures, CMOs are rebuilding personalization around transparency, governance and value ...

Industry experts explore how payment APIs shifted ecommerce from tech hurdles to seamless experiences, enabling new business ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. The customer experience practice is facing fresh headwinds and ...

Amazon has agreed to settle a Federal Trade Commission lawsuit accusing the e-commerce giants of tricking customers into signing up for Prime and then making it frustratingly hard to cancel. The civil ...

In 1997, Amazon’s founder and CEO, Jeff Bezos, told the company’s shareholders that the company’s focus would be to “obsess over customers.” Part of the point he was making—in what is probably the ...