SAN FRANCISCO, October 08, 2025--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced its recognition as a Leader in the IDC MarketScape™: Worldwide ...

Customer experience technology providers join forces to develop more reliable autonomous agents for enterprise contact centers.

Genesys Cloud Services Inc., an American multinational software company, is in talks with Goldman Sachs Group Inc., Citigroup Inc. and JPMorgan Chase & Co. to participate as underwriters for an IPO in ...

Western Digital has released firmware updates for multiple My Cloud NAS models to patch a critical-severity vulnerability that could be exploited remotely to execute arbitrary system commands. Tracked ...

GRAND BLANC TOWNSHIP, Mich. (WJRT) - Nurses at Henry Ford Genesys Hospital continue to walk the picket line for the 29th consecutive day. The ongoing strike follows a meeting Friday that ended without ...

GRAND BLANC TOWNSHIP, Mich. (WJRT) - Thirty days into a strike, nurses in Teamsters Local 332 removed tents, chairs and other objects from their picket lines outside Henry Ford Genesys Hospital on ...

Microsoft is also upping the bitrate quality of Xbox Cloud Gaming streams. Microsoft is also upping the bitrate quality of Xbox Cloud Gaming streams. is a senior editor and author of Notepad, who has ...

Posts from this topic will be added to your daily email digest and your homepage feed. Microsoft employees can now access an ad-supported version of Xbox Cloud Gaming ahead of a public test. Microsoft ...

Of the eight people who were wounded and survived the mass shooting and fire Sunday at a Grand Blanc Township church, the first to get treatment at Henry Ford Genesys Hospital was a 6-year-old boy, ...

Microsoft is reportedly internally testing an ad-supported Xbox Cloud Gaming tier The tier will be free and not require an Xbox Game Pass subscription However, sessions will likely be capped and ...