A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

None ...

Erik Steiger discusses the operational pain of legacy PDF generation in regulated banking and manufacturing. He explains how ...

A video round up of this week’s magazine, highlighting our cover story, features and Business Leader.

Platinum group metals (PGMs) have several properties that make them critical everyday-life minerals, Mintek supervisor ...

Should you have feedback on this article, please complete the fields below. Please indicate if your feedback is in the form of a letter to the editor that you wish to have published. If so, please be ...

Engineering News editor Terence Creamer discusses the increased attention being given to the link between infrastructure ...

Minimal growth to the now 257-acre Pocket Fire has allowed firefighters to establish a long-term strategic suppression plan ...

Most of these bases were home to Russian strategic heavy bombers—aircraft capable of carrying nuclear weapons. Using Russia’s mobile phone network, Ukrainian operatives remotely launched the drones, ...

JavaScript is disabled in your web browser or browser is too old to support JavaScript. Today almost all web pages contain JavaScript, a scripting programming language that runs on visitor's web ...