Enterprises can no longer let customer service be an afterthought. Better use of data and AI can improve after-sales ...

Our premise is that the mantle of “King Kong” in the agentic era will belong to the first vendor that consistently ships ...

Over the last year, more than 500 Taco Bell restaurants began using voice AI in their drive-thrus. They quickly learned that ...

Generative AI is enhancing the driver experience in last-mile routing.

The difference between AI success and failure often comes down to five strategic choices that leaders make about their data ...

Transformational leadership elevates the modern workplace by inspiring employees through purpose, vision and personal ...

In the age of AI marketing, quality, not quantity, is what earns attention. Companies that produce thoughtful, original, ...

The Denver Business Journal recently sat down with chancellors and presidents of local universities and colleges to dig into ...

When GenAI first landed, many universities scrambled to understand it and how students might be using it. One library team took it upon themselves to adopt a holistic approach ...

NSW’s new AI guidance tackles the tricky question of responsibility when agents act on their own — and who answers when they ...

NORWALK — There are more than 30 candidates running for 15 available seats in Norwalk's Common Council — 10 district seats ...

When leaders adopt the honing mindset with AI, it becomes part of organizational daily action rather than an episodic ...