These enhancements provide clients with a secure, performative and resilient environment required with the flexibility to adapt to market and customer needs ... changing technology capabilities and ...

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

Contact centers are increasingly adopting AI agents as part of their journey to become autonomous. During this time of rapid transformation, the need for a robust system to monitor agent activity is ...

Teachers can create supportive, optimal learning environments through a nuanced use of voice in the classroom.

You can now chat with Anthropic's Claude AI chatbot directly in Microsoft 365. Also: This new Copilot trick will save you tons of time in Windows ...

As more business goes digital, B2B companies are adopting B2C-style personalization strategies, and more business buyers expect consumer-style purchasing experiences. However, the requirements and ...

Brazil’s sweeping tax reform is reshaping indirect taxation and creating new compliance demands for companies of all sizes. To help organizations prepare, Microsoft is introducing the Brazilian Tax ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the best CRM for your small business based on our ...

Sometimes your voice gives you away before anything else does. So, what would you do if you were simply browsing at a store and struck up a casual comment, only for someone to assume you worked there?

IT white papers, webcasts, case studies, and much more - all free to registered TechRepublic members. Keeping all the various moving parts of a business running smoothly and on time requires a ...