The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...
When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...
VANCOUVER, British Columbia--(BUSINESS WIRE)--Purely CRM has completed a project for Maint S.A., a leading Microsoft partner for system integrations in Ecuador. With the combined expertise and custom ...
Microsoft Dynamics 365 is an advanced CRM software solution with a powerful inbuilt AI, best suited for medium-to-large businesses. While it does have a steep learning curve, its advanced capabilities ...
When Microsoft took the wraps off Dynamics 365 a couple of weeks ago, officials seemingly didn't want to talk much about tech. They were more intent on appealing to business decision makers. But most ...
Over the last decade, the way we work, where work is done, and business models have changed exponentially. Now is the time to move to the cloud and get the right solutions to empower your people to ...
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