This felt new. In the past, a hotel booking had been an easy thing to cancel. Up until the day before check-in, you could ...

Visa and Mastercard have proposed a settlement in their long-running legal dispute with merchants over interchange fees.

As part of the audit, we reviewed the policy and found it is not clear from the policy what expenditure is considered ...

Marriott knows the importance of this particular customer group, and a recent policy change may be music to their ears.

Some hotel guests had to leave their rooms with no notice, and the major hotel chain that put them in this position isn't ...