This felt new. In the past, a hotel booking had been an easy thing to cancel. Up until the day before check-in, you could ...

Visa and Mastercard have proposed a settlement in their long-running legal dispute with merchants over interchange fees.

As part of the audit, we reviewed the policy and found it is not clear from the policy what expenditure is considered ...

Some hotel guests had to leave their rooms with no notice, and the major hotel chain that put them in this position isn't ...

Marriott-Sonder chaos leaves travelers facing unclear refund processes. An expert shares his tips on how to get your money ...

The Marriott-Sonder fallout led to travel chaos. PR experts said the companies showed a lack of accountability and lost ...

On October 30, the California DFPI entered a consent order with a residential mortgage lender and servicer following a regulatory examination and ...