For decades, IT teams and employees alike have dealt with frustrating productivity drains brought on by ticket-based IT Service Management (ITSM) processes. Designed to handle thousands of requests, ...

AI-powered forms platform EasyFill.ai announced a new initiative aimed at helping startups and nonprofit organizations streamline operations and reduce costs ...

Stripe and Salesforce integrate instant checkout system as retailers prepare for shift in consumer purchasing behaviour ...

Salesforce expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 ...

AgentExchange and Data 360 enable proactive, AI-driven customer service with real-time data activation and smarter agent ...

Salesforce said on Monday it would invest $15 billion in San Francisco over the next five years to accelerate AI adoption, as ...

The integration of Slack with Agentforce is a key element in the company’s strategy to bring agents closer to where people ...

One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...

Amid the White House’s ongoing push to reduce the federal workforce, “government will be the largest users of agentic ...

Salesforce—ahead of its Dreamforce 2025 conference this week—announced the general availability of Agentforce 360, its ...

It's just before 06:00 on a Friday morning and on a busy central London street a queue is growing by the second. It's dark and chilly, but I'm told the people at the front of this line have been here ...