Findings highlight gaps in consumer protection as complaints remain unresolved and demand grows for greater use of ...

The Central Consumer Protection Authority (CCPA) has initiated suo motu action against 41 restaurants across the country for violation of consumer rights and adoption of unfair trade practices by ...

The Central Consumer Protection Authority (CCPA) has initiated suo motu action against 41 restaurants across the country for violation of consumer rights and adoption of unfair trade practices by ...

The action follows complaints received through the National Consumer Helpline (NCH), where consumers submitted invoices showing that service charges had been added to bills without their explicit cons ...

The CCPA has taken action against 41 restaurants for automatically adding service charges without customer consent, ...

The authority said these tactics interfere with consumer freedom, influence decisions without proper awareness and are inconsistent with fair and transparent business practices.

CCPA directed immediate discontinuation of service charge, noting the restaurant stopped the practice after the Delhi HC ...

Chaayos, Barbeque Nation and 39 other restaurants are facing CCPA action for allegedly adding service charges to customer bills without consent. The consumer watchdog says the practice violates ...

CCPA has initiated action against 41 restaurants for automatically adding service charges to customers' bills, calling it an unfair trade practice. The move reinforces that service charges are ...

The Central Consumer Protection Authority (CCPA) has initiated suo motu action against 41 restaurants across the country for allegedly levying service charges by default on customers' bills without th ...

Bengaluru: The Central Consumer Protection Authority (CCPA) has launched a crackdown on restaurants, hotels, bars and ...