Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

Viewing this story in our app? Click here for a better experience on our website. For an armed robber, he was polite. The sawed-off rifle he aimed at the hodgepodge group of Charlotte-area McDonald’s ...

Adelaide’s painting is vandalized and the gallery owner is killed; but Jasper is distracted from the case after learning about Ms. Snares’ DNA test. Jasper agonizes over opening the results. In light ...

Prince Harry and Meghan Markle’s playful red carpet moment is making headlines. The Duke of Sussex grabbed his wife’s ...

Gayle King is an award-winning journalist and co-host of "CBS Mornings." King interviews top newsmakers and delivers original reporting to "CBS Mornings" and all CBS News broadcasts and platforms. She ...

Cardi B says that people "underestimate how smart" she is and is already thinking about her future projects. The Grammy ...

PORTLAND, Ore. — President Donald Trump once again spoke during a White House press conference about protesting and crime in Portland, shortly after signing a memorandum directing the FBI and Justice ...

Dear Eric: Lately I have been kind of a jerk to people around me, and although it is kind of a mystery as to why, I know it is something I need to get a handle on. I just don’t know how. For example, ...

Dolly Parton says not to worry, she “ain't dead yet." That's what the country superstar shared in a video on social media ...

Parton's spokesperson, Marcel Pariseau, told CBS News on Tuesday that she was filming the video to address everyone's concerns. It comes after Parton's sister, Freida Parton, posted on social media ...

Fox News anchor Bill Hemmer made a curious connection when he insisted that Jimmy Kimmel never said “I’m sorry” following a discussion on the Wednesday shooting at a Dallas ICE facility. Three people ...

As investigators continued to search for answers following a shooting Wednesday at an Immigration and Customs Enforcement facility in Texas, that left one detainee dead and two others wounded, the ...