How do you get the data off your phone if you have accidentally dropped it and smashed the screen? Find out what's possible and what isn't.

Sometimes, things go wrong, making your device's hardware and software experience less than ideal. It may be related to a change you made or a newly installed system update that is causing glitches.

You can unlock your Android phone even if you've forgotten the passcode, but you'll usually need to factory reset the phone.