ING Direct's mobile banking and investing system went live in July on the iPhone and other devices, and its early success has reaffirmed the bank's decision not to build physical banks, its CIO said.

ING Direct is the U.S. subsidiary of ING Group, a Dutch banking and insurance giant that received a bailout in 2009. As part of the bailout, the European Union required the parent company to sell ...

ING Direct's patent-pending process requires customers to first go online to activate each checkbook, much like they would activate credit cards by phone before their first use. Customers cannot order ...

ING Direct and IBM are also working to find ways to allow bank customers to use v oice recognition on their mobile devices to complete transactions and exploring the use of biometrics within their ...

ING Direct has 10,837 Twitter followers. That’s more than any other financial services firm, according to Visible Banking, a tracker of social media trends in the financial services industry.

Juniper Bank, once ING Direct's crosstown rival in Wilmington, evolved into a holding company to handle credit card operations for its parent company, Synovus Financial Corp.'s Columbus Bank and Trust ...

ING Direct's BI team is not contained within the IT department. In 2006, the data-warehouse team was taken out of the IT department, and merged with the analytics team to form the BI division.

Savings bank ING Direct is stepping up its online security by giving customers a stronger authentication process for logging into their accounts. The bank will use RSA Security's technology, which ...

The ING DIRECT Android App allows Canadians to bank from their Android devices. This includes locating EXCHANGE Network® ABMs which were announced last month as part of the company’s new THRIVE ...