In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

"The problem with communication is the illusion that it has been accomplished." —George Bernard Shaw Humans communicate using two main channels: verbal and non-verbal communication. Verbal ...

Technology connects people in business from around the world, with various cultures interacting on a regular basis. Learning how to use verbal strategies for intercultural communication is an issue of ...

The ability to decipher the language of non-verbal communication is truly a gift. But most people aren’t as conscious as they should be about how they hold their bodies, and what the body language of ...