A recent study shows that AI-powered social media bots can increase user engagement on posts, but they fall short of encouraging users to post more overall.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Social media fraud in the form of fake identities serving a nonauthentic cause has reached ...

Calling someone a bot on social media once meant you suspected they were actually a piece of software, but now the use of the word is shifting to become an insult to someone you know is human, say ...