Providing the highest level of customer service and quality goods is imperative to compete for business against companies promoting similar products or services. In competitive markets, consumers ...

Customers are at the center of business, and in the medical technology space quality assurance reigns supreme. Quality assurance looks at a company’s services or products to make sure everything is ...

COPC, a customer experience management consulting company based in Winter Park, Fla., had struggled for years to recommend a quality assurance monitoring system to its clients before it decided to ...

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript. Sponsor: HP. Welcome to a special BriefingsDirect podcast series, coming to you from the HP Software Universe ...

CHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI CX automation powered ...