I've been clicking around the Flash-enabled VoIP eLearning Tutorial. Authoritative, vividly illustrated, and totally cool. You click, and you see illustrated guides to how VoIP works, how to configure ...

In the last newsletter we mentioned that the voice-over-IP sessions from Comnet 2003 are now available for general on-demand consumption. This time we’ll take a more detailed look at the abstracts for ...

Still, that’s not stopping partners such as Doug Bowlds, vice president of AAC Associates, Vienna, Va., from building a growing Cisco practice on the vendor’s VoIP portfolio. “Business ...

Cisco's IP telephony offering has become so complex in such a short period of time that to learn about it now involves a two-part, eight-day training course. Delegates can either attend the two parts ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. Merrill ...