As Microsoft launched its Lync unified communications product last week, CIO.com’s Shane O’Neill investigated how one company is using it to improve customer communications. During a discussion panel ...

On December 5, Microsoft announced that it is beginning the rollout of the second piece of Skype-Lync federation by turning on video integration between the two services. "We're excited to announce ...

Using Lync over the WiFi network shouldn't be overly challenging for most organizations--as long as the right steps are taken. Of all the unified communications (UC) platforms on the market, Microsoft ...

The expansion and evolution of unified communications calls for necessary competition within the industry, of course, but it also calls for collaboration. Global AV and UC solutions provider Whitlock ...

I feel like this is an unfair comparison of the products. While Skype does have a business-oriented side and has seen an immense uptake in business usage these last few years, Lync is much, Much, MUCH ...

Lync, the next generation of Microsoft’s Office Communications Server software, was unveiled yesterday in New York City, complete with a surprise appearance from Bill Gates via Lync’s video conference ...

Your goal may be to standardize on a single vendor, but it may not be practical to do so in the near term. Overview There has been much debate about which vendor products offer the best collaborative ...

During a discussion panel at the launch event for Microsoft Lync last week, Estee Lauder IT exec Earl Newsome rattled off a line that could have been scripted by Microsoft (It wasn’t, I checked). He ...