From sold out to shut out, fans are finding it harder and harder to score seats to the big event without shelling out big bucks to a scalper. The culprit: ticket bots. Ticket bots are computer ...

While investigating the skyrocketing costs of concert tickets, Vice news talked to one of the most successful ticket scalpers in history to find out what is at the root of such an enduring issue, and ...

Sean Allen, a spokesman for the Palace Theatre, said third-party websites that masquerade as legitimate brokers often dupe customers to purchase tickets from them. That has contributed to customers ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.

Editor's note: This story has been updated to correct information on the percentage of the total ticket cost Ticketmaster receives. A big concert means a big ticket price these days. Last year, the ...

Ticketmaster, the online ticketing platform accused by the Federal Trade Commission of jacking up ticket resale prices, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The ticketing industry has made waves in recent years, plagued by reports of fan ...

(CBS DETROIT) - A Michigan House committee approved a bipartisan plan to crack down on automated ticket bots, like the ones that snagged all the tickets for Taylor Swift's Eras Tour and drove up ...