Amazon Web Services global outage 'resolved'
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Even Amazon's own services weren't immune. Users of the company's Ring doorbell cameras and Alexa-powered smart speakers posted on DownDetector that they weren't working, while others said they were unable to access the Amazon website or download books to their Kindle.
Many of the world’s biggest websites and apps — including Snapchat, Roblox and several major UK banks — were knocked offline on Sunday after an outage affecting Amazon Web Services (AWS), the tech giant’s cloud computing arm.
When cloud giant Amazon Web Services (AWS) falters, it's not just one website that disappears—it's a large slice of the internet. On 20 October 2025, multiple platforms including Snapchat, Canva and Roblox went offline as AWS's US-East-1 region suffered DNS and service failures.
Issues affecting Amazon Web Services (AWS) has caused massive outages affecting a multitude of services including Signal, Snapchat, Amazon, Ring, and many others.
Amazon’s cloud arm is still struggling to recover after a major cloud services outage impacted the likes of Canva, Roblox, Snapchat, Amazon and other companies globally, including in Australia, affecting millions of users and effectively bringing the internet to a standstill.